Some users who have a default language of Spanish in the Legion Mobile app may experience a blank screen when accepting the Terms of Service. Continue reading below the screenshot for more information.
Solution Steps: To help you address this issue, we suggest the following steps:
1. Change Your Device Language:
- Go to your device's language settings.
- Choose "English" as your primary language.
2. Uninstall and Reinstall the App:
- Access your device's app settings.
- Find our app and select the option to uninstall it.
- After uninstalling, restart your device.
3. Reinstall the App:
- Visit your device's app store.
- Search for our app and reinstall it.
4. Try Logging In Again:
- After reinstalling the app, attempt to log in again.
- Check if the issue persists.
We hope these steps will prove helpful for you as well. If you encounter any further difficulties, please don't hesitate to reach out to us for assistance.
Will this get fixed? As part of Legion's investigation, the underlying cause may be a possible link between language settings (both on the device and within the app) and the access issue which is currently under review by our Engineering team.