Legion Time Clock (LTC) Troubleshooting - Punches not showing in timesheet.

In the scenario where a Location Manager is having issues with employees trying to clock-in using the Legion Time Clock (LTC) app but the punches don't show up in the timesheet, the next steps must be followed in order to solve the issue:

1. Open the Legion Time Clock (LTC) app in the location device (kiosk).

2. Click on the 3 dotted button at the top right side of the app.

3. Click "Manage".

4. Select the "Shut down Kiosk" option.

5. Log back in.

6. Select the location if needed.

7. Input the employee Time Clock PIN.

8. Add the particular time punch you want to add for the employee.

9. Verify the employee timecard to see if the punch went through.

If these steps didn't solve the issue please reach out to Legion's Support Team for further assistance.